Privacy Policy

1 Information We Collect

• Name, mobile number, email address and delivery/billing address.
• Order history, products purchased, quantities and delivery information.
• Payment-related information required to process transactions. Full card/banking credentials should be handled by the payment gateway rather than stored by Aarvion.
• Messages, reviews, feedback and customer-service communications.
• Technical and usage information such as IP address, browser/device information, pages visited, cookies and similar technologies.
• Information voluntarily provided for newsletters, promotions or subscriptions.

2 How We Use Information

• Process and deliver orders and subscriptions.
• Provide customer support.
• Process payments, refunds and service requests.
• Improve products, website performance and customer experience.
• Send order confirmations, delivery updates and other service communications.
• Send promotional communications where permitted and where required, with appropriate consent.
• Prevent fraud, misuse and security incidents.
• Meet legal, tax, accounting, consumer, food-safety and regulatory obligations.

3 Cookies

We may use essential cookies and, where applicable, analytics or marketing technologies. You may control cookies through your browser or Website settings. Some functions may not work correctly if essential cookies are disabled.

4 Sharing Information

We may share information with payment processors, hosting and technology providers, delivery/logistics partners, customer-support providers, analytics providers and professional advisers where necessary to operate the business. We may also disclose information when required by law or to protect rights, safety and security. We do not sell personal information to advertisers.

5 Data Retention & Security

We retain information only as long as reasonably necessary for the purposes described in this Policy, including legal and business-record requirements. We use reasonable technical, organisational and administrative safeguards, but no online system can be guaranteed completely secure.

6 Your Choices and Rights

Subject to applicable law, you may request access to, correction or updating of your personal information and, where legally permissible, deletion. You may opt out of promotional communications. Contact through email care@aarvionfarms.com . We may verify your identity before processing a request.

7 Children & Third-Party Links

The Website is not knowingly directed at children in violation of applicable law. Third-party links and services have their own privacy practices, for which Aarvion is not responsible.

8 Changes & Contact

We may update this Policy from time to time and will post the revised version with an updated date.